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Influence and Persuasion (HBR Emotional Intelligence Series)

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Changing hearts is an important part of changing minds. With research into how appeals to human emotion can help you make your case and earn authority as a leader, this book presents both comprehensive frameworks for developing influence and small, simple tactics that you can use to convince others every day. How to be human at work. The HBR Emotional Intelligence Series fe Changing hearts is an important part of changing minds. With research into how appeals to human emotion can help you make your case and earn authority as a leader, this book presents both comprehensive frameworks for developing influence and small, simple tactics that you can use to convince others every day. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.


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Changing hearts is an important part of changing minds. With research into how appeals to human emotion can help you make your case and earn authority as a leader, this book presents both comprehensive frameworks for developing influence and small, simple tactics that you can use to convince others every day. How to be human at work. The HBR Emotional Intelligence Series fe Changing hearts is an important part of changing minds. With research into how appeals to human emotion can help you make your case and earn authority as a leader, this book presents both comprehensive frameworks for developing influence and small, simple tactics that you can use to convince others every day. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

30 review for Influence and Persuasion (HBR Emotional Intelligence Series)

  1. 5 out of 5

    Elias Thomase

    I enjoyed this read. I felt growth from ready this book, Looking to grow you self in the bast ways I recommended this book

  2. 4 out of 5

    Trinh Chau

    I enjoyed this easy read. Some more things to note down for professional growth. 1. Four components of influence: taking charge and understanding the roles that positional power, emotion, expertise, and nonverbal signals play 2. The Science of Persuasion: - People like those who like them: find real similarities and offer genuine praise - People repay in kind: give what you want to receive - Social proof: Use peer power whenever it’s available - Consistency: people align with their clear commitment I enjoyed this easy read. Some more things to note down for professional growth. 1. Four components of influence: taking charge and understanding the roles that positional power, emotion, expertise, and nonverbal signals play 2. The Science of Persuasion: - People like those who like them: find real similarities and offer genuine praise - People repay in kind: give what you want to receive - Social proof: Use peer power whenever it’s available - Consistency: people align with their clear commitments, so make their commitments active, public and voluntary - Authority: people defer to experts, so expose your expertise, don’t assume it’s self-evident - scarcity: highlight unique benefits and exclusive information 3. 3 things managers should be doing everyday: - building trust - building a team - building a broader network 4. Charismatic leadership tactics (CLTs): - connect, compare and contrast - engage and distill by rhetorical questions - show integrity, authority and passion: animated voice, facial expressions and gestures 5. To win people over, speak to their wants and needs 6. Storytelling that moves people. Self-knowledge is the root of all great storytelling. Great storytellers & great leaders are skeptics who understand their own masks as well as the masks of life, and this understanding makes them humble. They see the humanity in others and deal with them in a compassionate yet realistic way. 7. The surprising persuasiveness of a sticky note: a small personal touch will go a long way toward getting the wanted results

  3. 4 out of 5

    Kemmy

    This review has been hidden because it contains spoilers. To view it, click here. A very light read and can be done in couple of hours but the messages delivered are very nice and interesting. I personally like the storytelling article the best as I agree that it could attract more attention and persuade the others since we also use emotions while telling the story (it sounds more interesting when people tell a story no?) I also like the post it notes article. I usually left a note with their name at the top and my name at the bottom when I left some paper works on my colleagu A very light read and can be done in couple of hours but the messages delivered are very nice and interesting. I personally like the storytelling article the best as I agree that it could attract more attention and persuade the others since we also use emotions while telling the story (it sounds more interesting when people tell a story no?) I also like the post it notes article. I usually left a note with their name at the top and my name at the bottom when I left some paper works on my colleagues desk. Never really thought to personalize it whatsoever (just so they know it’s from me usually) but apparently there’s a research about that, which I find really interesting

  4. 4 out of 5

    Isidro López

    Libro interesante, aunque me deja con una típica sensación de este tipo de lecturas: la de estar en frente de una lectura "fast food" superficial sobre el comportamiento humano (aunque entiendo que en parte ésa es la idea de este tipo de publicaciones). Tiene su punto en cualquier caso, y siempre está bien como disparador para profundizar en otras cuestiones. Otra de las inquietudes que me despierta es hasta qué punto los estudios presentados son "anecdóticos" o no. Aún así, supongo que recomendar Libro interesante, aunque me deja con una típica sensación de este tipo de lecturas: la de estar en frente de una lectura "fast food" superficial sobre el comportamiento humano (aunque entiendo que en parte ésa es la idea de este tipo de publicaciones). Tiene su punto en cualquier caso, y siempre está bien como disparador para profundizar en otras cuestiones. Otra de las inquietudes que me despierta es hasta qué punto los estudios presentados son "anecdóticos" o no. Aún así, supongo que recomendaría su lectura: en el peor de los casos, es bastante ameno :-)

  5. 5 out of 5

    Josh Cramer

    Like others in the HBR Emotional Intelligence series, there were lots of great ideas that I know I will continue to reference and review over the coming years. One of my favorites, though, is the reminder that "emotion is simply the way the unconscious communicates its decisions to the conscious mind." When trying to help others buy into a complicated solution, you must appeal to their emotion (elephant, for those Switch people out there), while if it isn't complicated, appealing to logic (or th Like others in the HBR Emotional Intelligence series, there were lots of great ideas that I know I will continue to reference and review over the coming years. One of my favorites, though, is the reminder that "emotion is simply the way the unconscious communicates its decisions to the conscious mind." When trying to help others buy into a complicated solution, you must appeal to their emotion (elephant, for those Switch people out there), while if it isn't complicated, appealing to logic (or the rider) works just fine.

  6. 4 out of 5

    Miguel Hortiguela

    Some interesting, all-be-it, familiar ideas. I did, however, reread the chapter on Storytelling. One can never go wrong with a periodic dose of this type of material, as it either reminds us of something we've heard before but haven't implemented, or reinforces our current practices and encourages us to keep up the good work. This is a very small book and a quick read. Really a couple of hours at most.

  7. 4 out of 5

    صفية

    A good lesson in management and leadership. I think I'll order the series for a continuous reminder for all those times I lose track of how to sell, defend and prioritize actions When to address logic and when to address emotions For simple purchases address the logical side for a complex decision aim for intuition Logic is slow meanwhile intuition is fast!

  8. 4 out of 5

    Lake Reads

    I liked the book. It was interesting, it was intriguing, but I could really grasp it as much as I wanted to. This might be a re-read for me. And maybe even quicker from the first time. It is a page turner in my opinion. I liked the examples in the book and had you connect to real life so well. Maybe this is an under view? I don’t know. But it was in between 3 and 4 stars for me.

  9. 5 out of 5

    Amanda

    1. Understanding the Four Components of Influence 2. Harnessing the Science of Persuasion 3. Three things managers should be doing every day 4. Learning Charisma 5. To win people over, speak to their wants and needs 6. Storytelling that moves people 7. The surprising persuasiveness of a sticky note 8. When to sell with facts and figures, and when to appeal to emotions.

  10. 5 out of 5

    Burak Bayaz

    good read of hbr articles collection - Articles are not connected to each other but seperately got to read - the recommendations are backed well with examples, yet real life examples were given a bit simplistic and shortsighted

  11. 4 out of 5

    Chev Chelios

    Some quotes summarize the content and my intention to read this: Changing Hearts is an important part of changing Minds. Rather than thinking of intuition as irrational, think of it this way: An emotion is simply the way for the unconscious mind to communicate its decision to the conscious mind.

  12. 5 out of 5

    Lina

    3.5 stars, in reality. It has some good insights and good points, with nice examples, but definitely has to be re-read at least once again, for the points to stuck. Reading it was super quick and easy, without getting too preachy or boring. So, yeah, I liked it, and I think it does add value.

  13. 5 out of 5

    Simon Rocco

    Ok. Excessively priced for very brief summaries on more thorough works by the contributing authors. Ok as a very light introduction of the topics covered, but I would recommend reading the original works by the authors

  14. 5 out of 5

    Jay

    Has some interesting techniques such as creating a list of 3 things to make it feel complete, finding a balance between emotion and logic for persuading without authority.

  15. 4 out of 5

    ❀ Susan G

    As I work with a group of amazing women to advocate for human rights including the right to choose, this collection of Harvard Business School articles provides some great tips and reminders.

  16. 5 out of 5

    Donato Simeone

    Ottimo per i contenuti e per la scorrevole scrittura in lingua inglese

  17. 4 out of 5

    Miguel Pinto

    this is a healthy dose of knowledge. it was refreshing to review all the things that help me on a daily basis. not being brilliant it was a good read.

  18. 4 out of 5

    Matthew Becker

    Anthology of articles and excerpts. Some were great and others meh. Nothing to tie them together.

  19. 4 out of 5

    Nintendo64

    easy to read, to the point, and gives you clear psychological tools to learn and implement.

  20. 4 out of 5

    MU

    HBR series are a great place to start with a topic of interest The Emotional Intelligence series by HBR is a great place to start about a topic of interest. Most authors have their own books on the topics they discuss in these series, so you can deepen your knowledge if a certain topics interest you particularly. Nevertheless, just reading the articles is educative enough.

  21. 5 out of 5

    Juan Cruz Gomez Seeber

    Buen libro, compilación de artículos referidos a la influencia y persuasión de los lideres, orientado a los negocios pero con claras aplicaciones al día a día. Tiene ideas interesantes pero, al tener el formato de varios artículos, flaquea en dar una clara aplicación para lo aprendido. Es un buen inicio para que el lector luego pueda adentrarse en aquel tema presentado que más le resuene.

  22. 4 out of 5

    Victor Fariña

    Escueto y al grano. Interesante libro para tomar de referencia y poder comprar los libros de los autores que más te gusten. Libro con artículos interesantes

  23. 5 out of 5

    Kitty Wanke

  24. 5 out of 5

    Ozge Albustanoglu

  25. 5 out of 5

    Egber

  26. 5 out of 5

    Jimena

  27. 5 out of 5

    Brian Halber

  28. 5 out of 5

    Himanshu Kapila

  29. 4 out of 5

    Quinton

  30. 4 out of 5

    Andrea Rosemarie

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